Draft concept, clinician validation

Clinician feedback

Crossbeam Health is a draft concept for an advisory panel inside the EHR. We are at the idea stage and trying to find out whether this is wrong before anyone builds it. This takes about 5 minutes. Your answers are used only for concept validation, never for marketing, and are not shared outside the founding team.

About you

Name and institution are optional; leave them blank to stay anonymous.
Role
Practice setting
Which EHR do you use

Your referral workflow

Before we show you the concept, tell us how referrals actually behave in your week.
In a typical clinic week, how often does a specialty referral cause you extra work (chasing status, missing workup, patient calls)?
1 = rarely 5 = daily
What share of the referrals you send (or receive) do you believe could have been handled without a specialist visit, with the right guidance?

The concept

Now the idea itself. Please read the short description, then react honestly.
Crossbeam is an advisory sidebar inside the EHR that the primary care clinician opens by choice at the referral decision moment. It matches the case to a protocol authored by the specialists at your own institution, pre-populates the relevant chart context and shows which data it used, then offers three options: manage in primary care with suggested orders pended for signature, send a one-click eConsult with the question and context pre-assembled, or refer with the specialty's preferred workup attached. The clinician always decides; nothing fires automatically and the full referral is always one click away.
If an advisory panel appeared in your EHR at the moment you order a referral, showing the relevant specialist protocol and a pre-assembled eConsult option, would you use it?
What would make you TRUST the guidance? (select all that apply)
Pricing and ROI Optional, about 2 minutes. Skip freely if this is not your seat.
Do you own or influence budget decisions for clinical software?
In a typical week, how many hours do you or your team spend on referral rework (chasing status, resubmitting, missing workups, patient calls about waits)?
If this worked as described, at what price per clinician per month does it become a clear yes?
At what price per clinician per month would it be too expensive to consider, even if it works?
What claims-verified referral deflection rate would justify funding this at your organization?
How should a solution like this be priced so the ROI is clear to the person who signs?

Follow-up

Would you join a 30-minute follow-up conversation?
only if you answered yes or maybe
Required questions are marked with a gold asterisk. Prefer Google Forms? Use the original form.

Thank you.

Your feedback was recorded. If you offered a follow-up conversation, we will reach out at the email you provided. If this concept is wrong, you have just saved everyone a great deal of time, and we mean that sincerely.

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